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Tax season phishing: five scams aimed at accounting firms

Accounting firms hold exactly what criminals want: social insurance numbers, banking details and access to client accounts. Attacks spike when you're busiest and least likely to stop and check.

The five scams we see most

  1. Fake CRA messages asking you to "confirm" a refund or log in through a link. Always sign in to CRA services by typing the address yourself, never through an email or text.
  2. The new client who sends a "tax document" that's really malware. Treat unexpected attachments from new contacts with suspicion, and open them only from a secure portal.
  3. Hijacked client email asking you to change where a refund or payment goes. Confirm any change by phone using a number on file.
  4. Fake software update or support calls claiming to be from your tax software vendor and asking for remote access.
  5. Password reuse: one breached personal account leads attackers straight into a staff member's work email.

Protect the firm before the busy season

  • Multi-factor authentication on email, tax software and remote access.
  • A secure client portal instead of email attachments.
  • Encrypted laptops and tested backups of client files.
  • A ten-minute phishing refresher for every staff member each year.

Get ready before the next tax season. See how we help accounting firms or book a call.

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