difend.net

Healthcare and dental clinics

Keep the schedule running and patient records private.

When a clinic's systems go down, appointments get cancelled and patients notice. Clinics also hold some of the most sensitive data there is, which is why ransomware groups go after them.

We know the software clinics run on, from practice management to imaging. We keep it working between patients, keep records backed up and locked down, and help you answer the privacy questions that come with PHIPA.

What's included

  1. Email security and phishing prevention

    Hardened email so phishing never reaches the front desk.

  2. Endpoint protection, patching and encryption

    Every workstation and laptop protected and current.

  3. Secure Wi-Fi and guest separation

    Patient Wi-Fi kept apart from clinical systems.

  4. Encrypted backups with recovery testing

    Automated backups you know you can restore.

  5. Healthcare compliance policies

    Policy templates aligned to healthcare requirements.

Why choose Difend

  • Deep expertise in EHR and EMR platforms, cloud imaging and practice management
  • Fast, friendly support that understands front desk to operatory workflows
  • Built-in compliance support for PHIPA, PIPEDA and cyber insurance
  • Flexible plans for solo offices, group practices and multi-location clinics

Who we work with

  • Dental and orthodontic offices
  • Medical, specialist and physiotherapy clinics
  • Veterinary clinics and pharmacies

What you get

  • Friendly remote help desk for your team
  • Onboarding kits for new staff with devices, VPN and permissions
  • Monthly reports on device health and threat activity
  • Optional vCISO advisory and security program planning
  • Audit-ready hardening, network maps and backup validation

Tools we support

  • ABELDent, Dentrix and Tracker
  • TELUS Health, Accuro and OSCAR EMR
  • Microsoft 365 with Outlook, OneDrive and Teams
  • Cloud imaging: DEXIS, Sidexis and Carestream

Compliance and frameworks

  • PHIPA and PIPEDA
  • Cyber insurance questionnaires and proof of controls
  • NIST CSF and CIS Critical Security Controls

Start with a 30-minute call

We'll look at how your office runs today and tell you what we'd change first.

Book a consultation