Your IT, checked before your day starts.
We look after the computers, email and security for small offices. Every weekday at 6:00 AM we check your servers and network, so if something broke overnight, we're usually on it before anyone notices.
Based in Mississauga. Most of our clients are between Hamilton and Toronto, and we support offices anywhere in Canada.
One call for anything with a plug or a password
Help desk, security and the systems underneath, for one monthly price that doesn't change when you call more.
Call whenever you need us
Day or night. Most problems get fixed on that first call, and because support is unlimited, nobody on your team has to think twice before asking.
We spot problems first
Monitoring runs all day and we check everything again each morning. If you have a second location, it gets the same attention.
Never one person deep
More than one of us knows your setup, so holidays and sick days don't leave you stuck. Messy cloud setups don't scare us either.
How we take on a new client
Same five steps every time, and you'll always know which one we're on.
Assess
We look at what you have, where it's exposed, and what's been worrying you.
- Risk assessmentWhat could go wrong, and how likely it is.
- Asset discoveryA list of every device and account you have. Most offices are surprised.
- Gap analysisWhere you fall short of good practice.
Design
You get a written plan in plain English, with costs, in order of what matters most.
- Custom strategyA plan sized for your business and budget.
- Compliance alignmentMapped to the rules you have to follow.
- Control mappingWhich tool or setting fixes which risk.
Deploy
We make the changes, mostly after hours, so nobody loses a morning to it.
- No downtimeChanges made after hours, not mid-day.
- Remote or on-siteWhatever the job needs.
- Hands-on setupWe do the work. You don't get a to-do list.
Monitor
Alerts come to us, not you. Someone looks at every one.
- Managed detectionYour systems watched around the clock.
- Real-time alertsOur team investigates every alert.
- Incident responseProblems contained and fixed fast.
Evolve
Every quarter we sit down with you, look at what's changed and adjust the plan.
- Policy updatesRules kept current as you grow.
- Staff awarenessShort training and phishing tests.
- Quarterly reviewsProgress, results and next steps.
What we do
- IT support and managed servicesUnlimited help desk and daily monitoring for a fixed monthly fee.
- Cybersecurity protectionEDR, email filtering and threat monitoring, managed for you.
- Vulnerability managementWeaknesses found continuously and fixed in order of risk.
- Compliance and audit readinessPolicies, evidence and support so you pass your audit.
- Server and cloud backupBackups that are tested, so you know they'll restore.
- Website design and hostingSecure business websites with online booking.
Security went up and our budget didn't. We can focus on patients instead of worrying about cybersecurity.
Common questions
Is support really unlimited?
Yes, really. A lot of IT companies sell hours in blocks and charge more when you run out. We don't. Remote and help desk support is part of your monthly fee however often you call. If you need someone on site, that can be added.
We already have an IT person. Can you work with them?
Yes, and it often works well. Your person keeps the day-to-day, and we take the parts they'd rather hand off, usually security, backups and after-hours cover.
Is there an onboarding fee?
There's usually a one-time audit at the start. We normally credit it back on your first monthly invoice.
Not sure where to start?
Book 30 minutes. Tell us how your office works and what's been bugging you, and we'll tell you plainly what we'd fix first.